The IT Manager is responsible for Network Infrastructure and Cyber Security. Ownership of 3rd-party tools to monitor metwork performance, including detection and prevention of network/product security events.

The IT Manager provides leadership and hands-on support to build, maintain, and protect the organization’s network and applications. This includes defending against threats such as software piracy, DDoS attacks, and malicious bot activity. The role is responsible for ensuring our data center and network—both in the cloud and on-premises—are secure, reliable, and high-performing. This position uses strong technical knowledge, communication, and leadership skills to deliver effective, cost-efficient solutions that support the organization’s goals.

This is a full-time, on-site position based at Mitchell 1’s headquarters in San Diego, operating Monday through Friday.

 Provides technical direction, workload management, and prioritization of tasks for the team

• Research, design, and lead the implementation and maintenance of highly available and performant network infrastructure

• Responsible for network hardware/software lifecycle and capacity planning

• Improves, maintains, and executes disaster recovery migrations

• Responsible for ownership of network logging, monitoring, and alerting

• Monitor and analyze network and application security events using Splunk, Rapid7, and other tools.

• Implement and maintain application-level security controls to protect intellectual property and enforce licensing compliance

• Lead cross-functional system administrators, developers, and anti-piracy teams to defend company assets from malicious actors

• Implement DDoS mitigation strategies and configure F5 BIG-IP load balancers for application and network security

• Investigate and respond to security incidents, providing detailed root cause analysis and corrective actions.

• Documents infrastructure processes, procedures, and maintains asset management

• Participates in on-call rotation, incident response, and is an escalation resource

• Other projects and assignments as needed, requested by (Mitchell1 and Snap-on senior or executive leadership.)

Education:

• Bachelor’s in Information Technology or equivalent work experience (preferred)
• CCNA, CCNP, CISSP, GIAC (GWEB/GWEB) or other network and web application defense certifications (preferred)

Years of Experience:

• 8+ years of experience with the design, research, and development of network solutions, including a combination of LAN/WAN networking, Internet-based SaaS support, application architecture, load-balancing, and network security in a hybrid on-premises, cloud (Azure, AWS), and multi-office environment
• 5+ years of management responsibility in Information Technology for a team of 3-5 required

Other Requirements:

• Strong knowledge of TCP/IP, firewalls, VPNs, and web application security principles
• Hands-on experience with Rapid7, F5 BIG-IP, and an expert in Splunk query language
• Possesses experience and a detective-like interest in solving network and web application anti-piracy challenges
• Proficiency in scripting languages such as Python, PowerShell, or Bash.
• Experience with DDoS mitigation and Bot defense solutions.
• Experience with ISE, 802.1X, secure group tags (SGT), Zero Trust Architecture
• Experience in Network troubleshooting and packet capture analysis
• Experience with Cisco products and F5 iRules/WAF required
• Experience with Splunk administration required
• Experience with Cisco Umbrella, Trellix, a plus

Compensation: $150,000–$175,000 per year, based on skills and experience